Regulatory compliance, baked in. Not sold as a module.
Abandon rate autopilot, DNC scrubbing, DNO protection, call-time profiles, STIR/SHAKEN attestation, full admin audit log.
Compliance Autopilot
Rolling drop rate monitoring. Reduces dial level on warning (2.5%), sets minimum on danger (3.0%), emergency pause on critical (4.0%). 30-second oscillation prevention.
DNC + inbound blacklist
Federal DNC, internal DNC, per-campaign scrub, pattern-based inbound blacklist. Bulk import from CSV.
DNO (Do Not Originate)
Outbound CID protection list. Prevents dialing from numbers that shouldn't originate calls.
Call-time profiles
Timezone-aware calling hour windows per campaign. Day-type support, date overrides, 24-hour grid editor.
Admin audit log
Every admin action logged with user, entity, old/new values, IP, timestamp. Viewable at /admin/audit-log, retained indefinitely.
STIR/SHAKEN + attestation
Cert management via VICICarrier, attestation level per CID, real-time monitoring of effective attestation scores.
Every block in one place. Every action logged.
Search, add, or bulk import across system and per-campaign DNC lists. Every change lands in the admin audit log with who, what, when, and the old value.
Enterprise compliance review, free with demo.
We audit your current TCPA/DNC posture, flag gaps, and show how VICIPanel closes them. 30 minutes, no obligation.